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Grampians Rural Health Collaborative





   

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ReHSeN Support Pathway: GIPPSLAND REGION

If you work in a health service in the Gippsland Region and require assistance with ReHSeN you must use the following support pathway.

STEP 1: Contact your local eLearning administrator

Each organization in the ReHSeN network has an eLearning administrator, who is a primary contact for providing assistance to users.  The first person to contact to resolve any issues about ReHSeN is to email or ring this administrator. A list of the primary and secondary contacts at each particupating health service is provided below. If your organisation is not listed, or you are unable to reach the eLearning administrator at your health service, please contact any other relevant education, HR or administration personnel at your organisation.

Do not contact the e3Learning support team, as they will not be able to assist with 1st-level queries for the ReHSeN training portal.

If you are uncertain who you are able to contact with your query, please proceed to follow Step 2 below. 

STEP 2: Contact the regional ReHSeN administrator

If your organisationalReHSeN administrator is unable to resolve your query/issue, they (not you) should contact their respective regional ReHSeN administrator. The regional ReHSeN adminsitrator for the Gippsland Region is:

Robyn Godbold
Gippsland Regional Nurse/Midwife
Education Coordinator
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Mobile: 0422 495 336
 

You should only contact your regional eLearning administrator if:

  • your local eLearning administrator is unavailable, or
  • if the issue is of high-importance or urgency. 

Health service staff must not bypass their local adminsitrator. If this occurs, staff will be referred back to their local administrator. If staff contact the e3Learning Support Desk directly, their organisation may be charged for providing any subsequent support. 

STEP 3: The regional ReHSeN administrator will contact the e3Learning support desk

If your regional eLearning administrator is unable to resolve your query/issue at their level, they (not you) will contact the e3Learning Support Desk for assistance. Do not contact the e3Learning support team directly as they will refer you back to your local and/or regional eLearning administrators.

Contact details for local ReHSeN administrators


Bairnsdale Regional Health Service
E: This email address is being protected from spambots. You need JavaScript enabled to view it.  
P: 03 51503417


 Bass Coast Health

E: This email address is being protected from spambots. You need JavaScript enabled to view it.
P: 03 56713320


Gippsland Southern Health Service

E: This email address is being protected from spambots. You need JavaScript enabled to view it.
P: 03 56675568

Kooweerup

Chris Scott
Education Manager
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
P: 03 59979654

Latrobe Regional Hospital

Wendy Wilson
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
P: 03 51738564


Orbost Regional Health Service

Jules Stone
E: This email address is being protected from spambots. You need JavaScript enabled to view it.  
P: 03 51546606


Omeo Regional Health Service

Jackie Hughes
This email address is being protected from spambots. You need JavaScript enabled to view it.  
P: 03 51590100


South Gippsland Health Service

Nicole Wake
E: This email address is being protected from spambots. You need JavaScript enabled to view it.  
P: 03 56839790


West Gippsland Healthcare Group

Jeanette Dyason
Manager: Education Department
P: 03 56 230832
E: This email address is being protected from spambots. You need JavaScript enabled to view it.  
 
 
Julie Brock
Clerical Support: Education Department
P: 03 56 230831
E: This email address is being protected from spambots. You need JavaScript enabled to view it.  

 Yarram & District Hospital

Lynda Paterson
E: This email address is being protected from spambots. You need JavaScript enabled to view it.
P: 03 5182 0222


 
Update November 2015