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Grampians Rural Health Collaborative





   

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ReHSeN Support Pathway: GRAMPIANS REGION

If you work in a health service in the Grampians Region and require assistance with ReHSeN you must use the following support pathway.

 

STEP 1: Contact your local eLearning administrator

Each organization in the ReHSeN network has an eLearning administrator, who is a primary contact for providing assistance to users.  The first person to contact to resolve any issues about ReHSeN is to email or ring this administrator. A list of the primary and secondary contacts at each particupating health service is provided below. If your organisation is not listed, or you are unable to reach the eLearning administrator at your health service, please contact any other relevant education, HR or administration personnel at your organisation.

Do not contact the e3Learning support team, as they will not be able to assist with 1st-level queries for the ReHSeN training portal.

If you are uncertain who you are able to contact with your query, please proceed to follow Step 2 below. 

 

STEP 2: Contact the regional ReHSeN administrator

If your organisationalReHSeN administrator is unable to resolve your query/issue, they (not you) should contact their respective regional ReHSeN administrator. The regional ReHSeN administrator for the Grampians Region is:

 
The Department of Health and Human Services is currently recruiting someone into this position. If you have any account issues please contact:

Andrea Calwell
Program and Service Advisor (PASA)
Health Services Operations - Health and Aged Care
Grampians Region
Department of Health and Human Services
p. 03 5333 6403 m. 0447 336 178
e. This email address is being protected from spambots. You need JavaScript enabled to view it.

 

You should only contact your regional eLearning administrator if:

  • your local eLearning administrator is unavailable, or
  • if the issue is of high-importance or urgency. 

Health service staff must not bypass their local adminsitrator. If this occurs, staff will be referred back to their local administrator. If staff contact the e3Learning Support Desk directly, their organisation may be charged for providing any subsequent support. 

 

STEP 3: The regional ReHSeN administrator will contact the e3Learning support desk

 

If your regional eLearning administrator is unable to resolve your query/issue at their level, they (not you) will contact the e3Learning Support Desk for assistance. Do not contact the e3Learning support team directly as they will refer you back to your local and/or regional eLearning administrators.

 

Contact details for local ReHSeN administrators


Ballan District Health and Care

Sue Chapple
Clinical Educator
Ph 53667958
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Ballarat Community Health

TBD

Ballarat District Nursing & Healthcare

Melinda Hannett
Office Coordinantor
Phone: (03) 5334 1500
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Ballarat Health Services

Sarah Birtles (for clinical staff)
Clinical Nurse Educator - Professional Development
Centre for Nursing & Health Education
Phone: (03) 5320 3739
Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.
 
Denielle Beardmore (for clinical staff)
Director Nursing - Education and Practice Development
Centre for Nursing and Health Education
Phone: 53 20 4025
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
 
Megan Ali (for non-clinical staff)
Senior HR Consultant - Learning & Development
Phone: 5320 4104
Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Ballarat Hospice Inc

Carita Potts
Executive Officer
Phone (03) 5333 1118
Email This email address is being protected from spambots. You need JavaScript enabled to view it.

Balmoral Bushing Nursing Centre

 
Anita Weaver
Quality and Risk Coordinator
Phone: (03) 5570 1304
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.  

Beaufort & Skipton Health Service

Alec Carson
Education Support Officer
Phone (03) 53491657
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.  

Budja Budja Aboriginal Cooperative

Roman Zwolak
Co-operative Services Co-ordinator
Phone: (03) 5356 4751
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Djerriwarrh Health Services

Julie Hammett 
Education Manager: Nursing & Midwifery 
CENTRE FOR NURSING EDUCATION
Phone (03) 5367 9635
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Jody Hill
Clinical Nurse Support
CENTRE FOR NURSING EDUCATION
Phone: 5367 9824
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.  

Dunmunkle Health Services

Jackie Arnel
Education Manager 
Phone: 03 53 630400
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
 
 
Chris McCallum
Quality Manager
Phone: 03 53 630400
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

East Grampians Health Service

Heather Phillips
Education Manager
(Mon, Tues and Thursday)
Phone: (03) 53 529 404
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
 

Jenny Turner
(Mon - Fri)
Phone. (03) 53 529 760
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


East Wimmera Health Service

Leonie Mactaggart
Human Resources Manager
Phone (03) 5477 2167
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Edenhope and District Memorial Hospital

Meredith Finnigan
Director of Nursing
Phone (03) 5585 9810
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.  
 
Carolyn Middleton
Clinical Educator
Phone (03) 55859879
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Elmhurst Bush Nursing Centre

TBD

Harrow Bush Nursing Centre

Carolyn Middleton
Clinical Educator
Phone (03) 55859879
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Hepburn Health Services

Louise Martin
Education Coordinator
Phone: (03) 5321 6523
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.  
 
Virginia Kelly-Norris or Patty McKibbin
Phone: (03) 53216585
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
 

Lake Bolac Bush Nursing Centre

TBA

17. Rural Northwest Health

Kerry Seater
Education, Quality Officer
Phone: (03) 5396 1282
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Stawell Regional Health

Michelle Coutts
Education Manager
Phone: (03) 5358 8635 
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.  


West Wimmera Health Service

Darren Welsh
Executive Director: Corporate and Quality Services
West Wimmera Health Service
Phone: 0353914265 
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Wimmera Health Care Group

Vicki-Lee Harry
Staff Development Coordinator
Phone: (03) 5381 9017
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.  

Woomelang Bush Nursing Centre

To be confirmed

 
Updated August 2015